Consumers should guarantee that their motor vehicle assurance procedure complies with their insurer's requirements for defense events, the Ombudsman for rapid-duration indemnity has warned next a flood of complaints about discarded claims.

It was imperative, Brian Martin urged in an avowal, the motorists acquaint themselves with the given requirements for theft and usurp disguise stipulated by their insurers.

"Where defend is conditional winning the fitment of precise wellbeing or tracking policy, the onus is on the insured to guarantee that the stipulated devices are fixed within the designated time. They should also be friendly with the maneuver of any installed safety trial," Martin said.

Particular nurtured should be full to ensure that the accurate guarantee design was installed and that it complied with any specification for values such as VESA (The Vehicle Security Association of South Africa) or VSS (Vehicle Security Systems).

Vehicles manufactured after 1996 comply with the VSS values but, should the survey of the vehicle exceed a certain check (regularly R250 000), the insurer might persist on the installation of a tracking expedient.

Where cover was bought from a dictate marketer of insurance harvest, the Policy Holder Protection Rules vital that certain information be furnished to a prospective policyholder preceding to ingoing into a policy, he said.